66 Dudley Street

Dudley Street, West Bromwich, West Midlands, B70 9LU

01215253900

Care Type

Residential Care

Inspection date

11 March 2020

Provider

Voyage 1 Limited

Beds

6 beds

About 66 Dudley Street

66 Dudley Street is a residential care home in Sandwell providing personal care to people with learning disabilities. Full details of the CQC's most recent findings are set out below.

The service provides personal care to five people with learning disabilities, with capacity for six. Staff keep people safe, understand safeguarding procedures, and manage risks effectively. Medicines are handled safely with good infection control practices in place.

Staffing levels are sufficient with recruitment ongoing to improve consistency. Staff receive appropriate training and supervision, and they support people with kindness while encouraging independence and choice.

However, people and their relatives reported feeling insufficiently engaged with the service, with communication gaps between management. Quality monitoring systems failed to identify some omissions in care records. People's dietary needs are met and they have access to healthcare services when needed.

Staff support people to make choices and exercise control over their lives in the least restrictive way possible.

Source: CQC inspection report, 28 May 2020

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · B70 9LU

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 28 May 2020. Latest inspection date recorded: 11 March 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read 66 Dudley Street's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting 66 Dudley Street, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit 66 Dudley Street, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund 66 Dudley Street's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees