2 Hill Close

2 Hill Close, Pontefract, West Yorkshire, WF8 2SF

01977706192

Care Type

Residential Care

Inspection date

24 October 2023

Provider

Hillcrest & Lyndale Care & Support Services Limited

Beds

3 beds

Rating history

GoodMar 2015
GoodNov 2017
Requires ImprovementDec 2023

Rating dropped from Good to Requires Improvement in 2023.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Hillcrest & Lyndale Care & Support Services Limited, which runs 4 care homes in England: 1 rated Good and 3 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About 2 Hill Close

2 Hill Close is a small care home in Wakefield, offering a homely and familiar setting for those who call it home. The surrounding neighbourhood feels like an everyday part of the community, which can make a real difference for residents and the families who visit them. If you are exploring care options in the Wakefield area, this is a home worth getting to know.

This small residential care home supports up to 3 people with a learning disability and autistic people. The service is situated in an ordinary residential area, providing good access to local amenities and services that support residents' independence and autonomy. Staff support people to have maximum choice and control of their lives, using the least restrictive approaches possible.

However, the inspection identified significant concerns. Systems for managing people's safety were not robust enough, with shortfalls in cleanliness and in the assessment and management of risk. There was also a lack of clarity regarding staff deployment.

These issues had not been identified through the provider's governance arrangements, indicating weaknesses in the home's internal oversight and quality assurance processes.

Source: CQC inspection report, 5 December 2023

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 3 places — this is not a vacancy count
Registration checked: Registered · WF8 2SF

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 5 December 2023. Latest inspection date recorded: 24 October 2023.

Safe: Requires improvement
EffectivePublished 8 November 2017: Good
Caring: Good
ResponsivePublished 8 November 2017: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read 2 Hill Close's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting 2 Hill Close, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit 2 Hill Close, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund 2 Hill Close's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees