2 East Park Road Harrogate

# The Care Home

The service provides accommodation and personal care to older people, including those with dementia. During the inspection, staff demonstrated good infection control practices and clear protocols for managing potential outbreaks. The care environment was clean and well-maintained, with staff following appropriate hygiene procedures throughout the day.

Residents appeared comfortable and engaged with activities provided, and interactions between staff and residents were respectful and supportive. Family members spoke positively about the care their relatives received, noting that staff were responsive to individual needs and preferences. The provider had systems in place to monitor quality and respond to concerns raised by residents and their families.