17 York Avenue

17 York Avenue, Prestwich, Manchester, M25 0FZ

01617735053

Care Type

Residential Care

Inspection date

19 May 2022

Provider

Outreach Community and Residential Services

Beds

4 beds

About 17 York Avenue

17 York Avenue is a small residential care home in Bury, offering a calm and homely setting where residents can feel genuinely at ease. The team there takes pride in getting to know each person as an individual, working to make sure daily life feels comfortable and supported. For families exploring care options in the area, it can be reassuring to find a home of this size, where a more personal approach to care is simply part of everyday life.

17 York Avenue provides accommodation and personal care to up to four people with learning disabilities, mental health needs, and physical disabilities. At inspection, all four available places were occupied. Staff assess residents' risks and needs to develop care plans addressing their support requirements.

However, inspectors identified gaps and inconsistencies in the paper-based records, including missing dates, outdated information, and inappropriate templates. Self-medication care plans lacked sufficient detail about the level of staff support needed, and risk assessments were not consistently reviewed when residents' medicines changed. The manager has begun taking steps to address these record-keeping issues.

Source: CQC inspection report, 30 June 2022

Specialist Care

Learning disabilitiesMental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · M25 0FZ

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 30 June 2022. Latest inspection date recorded: 19 May 2022.

Safe: Good
Effective: Requires improvement
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read 17 York Avenue's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting 17 York Avenue, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit 17 York Avenue, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund 17 York Avenue's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees