12 Church Avenue Harrogate

This semi-detached home provides personal care for up to six people with dual sensory impairment and learning disabilities across three floors with communal spaces and individual bedrooms. Staff support residents to make choices and maintain independence in their daily lives, helping them pursue interests and activities in the local community, including online interactions with people who share their interests. The home is personalised to reflect residents' preferences, with their artwork prominently displayed throughout.

Staff manage medication in ways that promote independence and support residents to take an active role in their own health and wellbeing. While the service demonstrates these strengths, inspectors identified that more documentation and support is needed to help residents meet their individual goals and aspirations.