Z & M Care Limited -12 Lyndhurst Road

The home provides residential care for up to seven people living with learning disabilities, autism, and other complex needs. Accommodation spans three floors with communal areas including a lounge, dining room, and kitchen, along with individual bedrooms and access to gardens. Residents have free access to an adjoining 37-bed care home owned by the same provider.

During inspection, people appeared comfortable with staff and at home. Inspectors observed positive interactions throughout, with staff spending time with residents as needed while respecting their independence and treating them with dignity, patience, and kindness. People were supported to achieve good outcomes.