England

Rated:OutstandingNursing

Woodpeckers

Sway Road, Brockenhurst, Hampshire, SO42 7RX

01590623280

Care Type

Nursing Care

Inspection date

27 November 2017

Provider

Colten Care (1693) Limited

Beds

41 beds

How this home compares nearby

Of 11 care homes for older people within 5 miles, none are rated higher by CQC, 1 is the same and 10 are lower.

8 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodOct 2015
OutstandingJan 2018

Improved from Good to Outstanding in 2018.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Colten Care (1693) Limited, which runs 3 care homes in England: 2 rated Outstanding and 1 Good.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Woodpeckers

Woodpeckers is a nursing home in Hampshire, providing care for older people, including those living with dementia. Further details from the Care Quality Commission's most recent inspection are set out below.

This home accommodates up to 41 older people, some living with dementia, across three floors with large gardens providing safe outdoor leisure space. At inspection, 31 residents were living there. People felt safe and were very much at the heart of the service, with inspectors receiving consistent positive feedback from residents, families and health professionals.

Staff understood individual needs and provided exceptionally personalised care that was responsive to each person. Residents received excellent care tailored around their specific requirements, with staff supporting people in a thoughtful and individualised way.

Source: CQC inspection report, 30 January 2018

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Facilities & Amenities

GardenActivities ProgrammeDining RoomCommunal LoungeLaundry Service

Photographs of the home

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 41 places — this is not a vacancy count
Registration checked: Registered · SO42 7RX

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 30 January 2018. Latest inspection date recorded: 27 November 2017.

Safe: Good
Effective: Outstanding
Caring: Good
Responsive: Outstanding
Well-led: Outstanding

Read Woodpeckers's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Woodpeckers, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Woodpeckers, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Woodpeckers's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees