Willow House Residential Home

Willow House Residential Home provides personal care for female residents over 65, and was supporting 26 people at the time of the assessment. The CQC found the service performing well overall and rated it Good.

Inspectors found people were supported by kind, consistent staff who knew them well, with enough suitably skilled staff to keep people safe. The home was clean and personalised, risks were well managed, and people were encouraged to take part in activities. Residents and relatives spoke positively about care, communication and feeling safe.