Whiteheather

Clacton Road, Weeley, Essex, CO16 9DN

01255830502

Care Type

Residential Care

Inspection date

14 March 2022

Provider

Consensus Support Services Limited

Beds

5 beds

About Whiteheather

Whiteheather is a residential care home in Essex, providing personal care for people with learning disabilities or autism. The findings below set out the CQC's most recent assessment of the service.

This residential care home accommodates five people with learning disabilities or autism and provides personal care tailored to their individual needs. Staff are committed to supporting residents to pursue their interests and activities, with particular focus on helping people regain confidence following disruptions caused by the pandemic. The registered manager fosters an environment where residents are encouraged to have maximum choice, control and independence in their daily lives.

The service works proactively with residents to plan support during periods of distress, using strategies that minimize any restrictions on their freedom. Staff support residents in making decisions following best practice approaches. The inspection identified opportunities to develop staff skills further in supporting residents' engagement in activities aligned with their individual needs and in promoting independence.

Source: CQC inspection report, 30 April 2022

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 5 places — this is not a vacancy count
Registration checked: Registered · CO16 9DN

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 30 April 2022. Latest inspection date recorded: 14 March 2022.

Safe: Good
EffectivePublished 14 February 2018: Good
CaringPublished 14 February 2018: Good
Responsive: Good
Well-led: Good

Read Whiteheather's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Whiteheather, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Whiteheather, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Whiteheather's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees