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White Lodge Care HomeWindsor and Maidenhead

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Rated:Requires ImprovementResidential

White Lodge Care Home

White Lodge, Bisham Road, Marlow, Buckinghamshire, SL7 1RP
01628898281
Care Type

Residential Care

Inspection date

31 January 2023

Provider

White Lodge Care Home Limited

Beds

23 beds

About White Lodge Care Home

White Lodge Care Home brings residential care to the heart of the Windsor and Maidenhead area, offering families a local option during what can be a significant and emotional time. The team here understands how much it means to find the right place for a loved one, and that commitment to thoughtful, personalised care shapes day-to-day life at the home. For families in the local area, having somewhere close by can make all the difference.

White Lodge Care Home provides residential care and support to older adults, including people living with dementia and those with physical disabilities. The service accommodates up to 23 people across three floors, with each person having their own bedroom and access to shared communal areas including a dining room and lounge rooms.

Inspectors found that while people received their medicines appropriately, improvements were needed in medicine storage, checks and disposal. Risk assessments for personal care were satisfactory, though some premises and equipment assessments had lapsed. Staffing levels were not always sufficient to ensure people's safety and timely support, and infection prevention and control required improvement, particularly regarding personal protective equipment storage and cleaning procedures.

Source: CQC inspection report, 4 February 2023

Specialist Care

DementiaOlder peoplePhysical disabilities

Practical details from the provider

  • The country-house accommodation has furnished bedrooms, all with en-suite facilities.

Published on the provider's website, checked 2 October 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
23 places — this is not a vacancy count
Registration checked
Registered · SL7 1RP

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 4 February 2023. Latest inspection date recorded: 31 January 2023.

Safe
Requires improvement
EffectivePublished 3 August 2019
Good
CaringPublished 3 August 2019
Good
ResponsivePublished 3 August 2019
Good
Well-led
Requires improvement

Questions prompted by these ratings

  • Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read White Lodge Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting White Lodge Care Home, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit White Lodge Care Home, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund White Lodge Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

White Lodge, Bisham Road, Marlow, Buckinghamshire, SL7 1RP

CQC Logo

White Lodge Care Home

CQC overall rating

Requires Improvement

Inspection date: 31 January 2023

View full inspection report
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