Westlands

West Hill Road, Woking, Surrey, GU22 7UL

01483761067

Care Type

Residential Care

Inspection date

8 February 2022

Provider

Whitmore Vale Housing Association Limited

Beds

7 beds

About Westlands

Westlands is a residential care home in Surrey, providing accommodation and personal care for people with learning disabilities. Full details of the CQC's most recent findings are set out below.

Westlands provides residential accommodation and personal care for up to seven people with learning disabilities across two floors. At the time of inspection, six people lived at the service. The home has its own minibus, which allows residents to go out regularly for activities without needing to rely on public transport or taxis.

Staff were observed supporting people to visit local facilities, such as restaurants, enabling residents to undertake their usual activities while reducing exposure risks.

Source: CQC inspection report, 18 February 2022

Specialist Care

Learning disabilitiesOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · GU22 7UL

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 2 June 2018. Latest inspection date recorded: 8 February 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Westlands's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Westlands, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Westlands, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Westlands's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees