Greys Residential Home

Hook Heath Road, Woking, Surrey, GU22 0JQ

01483771523

Care Type

Residential Care

Inspection date

25 February 2021

Provider

Grey's Residential Homes Ltd

Beds

24 beds

About Greys Residential Home

Greys Residential Home is a residential care home in Surrey, offering support to older people, including those living with dementia. Details of the CQC's most recent findings on the home are set out below.

Greys Residential Home accommodates up to 24 older people, some of whom may have dementia, in the Woking area of Surrey. During the pandemic, the registered manager and staffing team proactively encouraged and supported residents to engage in a range of activities. With many community services unavailable due to government restrictions, staff ensured people remained engaged and stimulated through in-house programming and activities.

Source: CQC inspection report, 5 March 2021

Specialist Care

Older people

Facilities & Amenities

En-suite RoomsActivities ProgrammeDining RoomCommunal Lounge

Practical details from the provider

The home has 24 single rooms, each with an en-suite bathroom or wet room.
Shared spaces include a dining room, conservatory, lounges and mature gardens.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 24 places — this is not a vacancy count
Registration checked: Registered · GU22 0JQ

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 22 December 2018. Latest inspection date recorded: 25 February 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Greys Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Greys Residential Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Greys Residential Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Greys Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees