West Hope Mews
Residential Care
24 November 2021
Peak 15 Ltd
6 beds
About West Hope Mews
West Hope Mews is a small residential care home in Horsham, West Sussex, providing care for up to six residents. The home supports older people, younger adults, and individuals with learning disabilities or physical disabilities. It is operated by Peak 15 Ltd and located on Denne Parade in the town centre area.
The home was last inspected by the CQC in November 2021, when it received a rating of Requires Improvement. This rating indicates the home did not meet all regulatory standards at that time. As a smaller setting with a mixed client base, West Hope Mews offers more personalised care in an intimate environment compared to larger residential facilities in the area.
Specialist Care
5 Questions to Ask on Your Visit
When visiting West Hope Mews, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit West Hope Mews, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund West Hope Mews's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
6 Denne Parade, Horsham, West Sussex, RH12 1JD
West Hope Mews
CQC overall rating
CQC rating published: 24 November 2021
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