Heathfield (Horsham) Limited

Heathfield (Horsham) Limited provides personal care and accommodation for up to 36 older people in a single adapted building. The service supports people with a range of needs including diabetes, epilepsy, dementia and age-related frailties, with nursing care provided by community services. Staff have assessed risks to people's safety and implemented appropriate measures to protect them. Care plans are personalised and reflect individual health needs, with one resident noting how staff are attentive about helping them move around safely to prevent falls.

People and their relatives feel safe and are happy with the care provided. Staff are trained to administer medicines safely and know how to identify and report potential harm. The service carries out appropriate checks on staff before employment. The culture is positive, with people, relatives and staff all expressing confidence in both the management and provider.