Waterfield Supported Homes Limited

55 Broadfield Road, London, SE6 1ND

02035929062

Care Type

Residential Care

Inspection date

10 March 2023

Provider

Waterfield Supported Homes Limited

Beds

7 beds

About Waterfield Supported Homes Limited

Waterfield Supported Homes Limited is a residential care home in Lewisham, offering a familiar and supportive environment for those who need a little extra help with day-to-day life. Families looking for care in this part of south-east London will find a small, close-knit setting where residents are known as individuals rather than just faces in a crowd. The team here works to make sure that each person feels at home, with the comfort and dignity they deserve.

Waterfield Supported Homes Limited provides personal care to up to 7 residents, supporting older people, people living with dementia, and those with mental health needs. At inspection, all 7 placements were occupied.

Staff demonstrated good understanding of safeguarding and had received suitable infection control training. However, the premises were visibly dirty in places, indicating insufficient cleaning systems were in place. Following the inspection, the provider engaged a new cleaning contractor to address these concerns.

The home maintained adequate staffing levels to safely meet residents' needs, and the provider operated appropriate pre-employment checks on all staff members.

Source: CQC inspection report, 28 April 2023

Specialist Care

DementiaMental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · SE6 1ND

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 28 April 2023. Latest inspection date recorded: 10 March 2023.

Safe: Requires improvement
EffectivePublished 22 June 2018: Good
CaringPublished 22 June 2018: Good
ResponsivePublished 22 June 2018: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Waterfield Supported Homes Limited's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Waterfield Supported Homes Limited, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Waterfield Supported Homes Limited, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Waterfield Supported Homes Limited's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees