Washington Manor Care Home

Hollin Hill Road, Concord, Washington, Tyne and Wear, NE37 2DP

01914670015

Care Type

Residential Care

Inspection date

22 July 2020

Provider

St. Martin's Care Limited

Beds

68 beds

About Washington Manor Care Home

Washington Manor Care Home is a residential care home in Sunderland, providing personal care for older adults aged 65 and over. Details of the Care Quality Commission's most recent findings are set out below.

Washington Manor Care Home provides personal care to 59 residents aged 65 and over, with capacity for up to 68 people. During inspection, staff demonstrated effective medicines management with accurate record-keeping and regular management checks ensuring procedures were followed correctly. Residents confirmed they felt safe, received their medicines on time, and were treated with respect by staff.

The home maintains adequate staffing levels to meet people's needs, and management has proactively addressed identified areas for improvement through a detailed action plan with regular progress updates.

Source: CQC inspection report, 11 September 2020

Specialist Care

DementiaOlder people

Facilities & Amenities

GardenPhysiotherapy

Photographs of the home

Practical details from the provider

Bedrooms are furnished with en-suite facilities, and lifts serve all floors.
The home has communal lounges, an accessible garden and dining spaces where families can make refreshments.

Published on the provider's website, checked 2 October 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 68 places — this is not a vacancy count
Registration checked: Registered · NE37 2DP

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 28 November 2019. Latest inspection date recorded: 22 July 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Washington Manor Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Washington Manor Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Washington Manor Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Washington Manor Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees