Castle Dene

Freeman Road, South Gosforth, Newcastle Upon Tyne, Tyne and Wear, NE3 1SZ

01912788164

Care Type

Residential Care

Inspection date

18 December 2019

Provider

Newcastle-upon-Tyne City Council

Beds

8 beds

About Castle Dene

Castle Dene is a residential care service in Newcastle upon Tyne, providing support for people with learning disabilities and autism. The findings below set out what the Care Quality Commission most recently found on inspection.

Castle Dene specialises in care and support for people with learning disabilities and autism, including those with additional health care needs. The service operates two distinct parts: a respite service accommodating up to eight people for short breaks or emergency placements in a care home in South Gosforth, Newcastle, and a shared lives scheme providing long-term placements, short breaks and respite care in carers' own homes. At the time of inspection, five people were staying at the respite service, which operates from a single-floor adapted building that also houses the offices managing the wider service.

Source: CQC inspection report, 9 January 2020

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing; Shared Lives
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · NE3 1SZ

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 9 January 2020. Latest inspection date recorded: 18 December 2019.

Safe: Good
Effective: Requires improvement
Caring: Good
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Effective: How are staff training, nutrition and health outcomes checked now?

These are questions for your visit, not a claim about conditions today.

Read Castle Dene's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Castle Dene, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Castle Dene, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Castle Dene's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees