Victoria Care Home

Victoria Care Home, in Nottinghamshire, provides personal and nursing care for up to 93 people, including those with nursing needs, dementia and Korsakoff's, across three units. The CQC rated the home Good overall. Inspectors found staff were caring, knowledgeable and appropriately trained, with appropriate referrals made to healthcare professionals when needed.

Some gaps were found in medicines documentation and risk assessments, though these were addressed promptly and had limited impact on people. Families and residents spoke positively about kind staff and open visiting, though experiences of activities and staff time varied between units. Most people felt confident raising concerns with the manager.