Vancouver Road

16 Vancouver Road, Forest Hill, London, SE23 2AF

02086997983

Care Type

Residential Care

Inspection date

23 December 2019

Provider

CareTech Community Services Limited

Beds

7 beds

About Vancouver Road

Vancouver Road is a residential care home in Lewisham providing support for people with learning disabilities. Details of the most recent CQC findings are set out below.

Vancouver Road provides care and support to seven people with learning disabilities. The service is designed to enable people to live full, meaningful lives with control, choice, and independence. People and their relatives reported feeling safe at the service.

Staff supported people to take medicines safely and maintained adequate infection control processes to reduce harm. Staffing levels were sufficient to keep people safe and meet their needs. The home carried out holistic assessments and created person-centred plans tailored to each individual.

Staff ensured people's nutritional and hydration needs were met and supported them to maintain a balanced diet.

Source: CQC inspection report, 22 January 2020

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · SE23 2AF

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 22 January 2020. Latest inspection date recorded: 23 December 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Vancouver Road's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Vancouver Road, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Vancouver Road, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Vancouver Road's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees