Turret Villa Retirement Home

Turret Villa Retirement Home provides accommodation and personal care for up to 28 older people. The CQC found that previous breaches around medicines, consent, risk management and governance had been resolved, with clearer systems now in place. However, inspectors identified a new breach relating to fire safety equipment and emergency escape routes, meaning the home requires improvement overall.

Residents and relatives spoke positively about the care provided, describing staff as attentive, caring and respectful, and confirming that consent was sought before care was given. The management team was found to work well with healthcare partners and staff felt supported. Despite these strengths, the fire safety shortfall remains a concern that the provider must address.