Toby Lodge

141a White Horse Road, London, E1 0NW

03303203325

Care Type

Residential Care

Inspection date

22 December 2021

Provider

Venus Healthcare Homes Ltd

Beds

10 beds

Rating history

GoodFeb 2016
GoodMay 2017
GoodMar 2018

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Venus Healthcare Homes Ltd, which runs 2 care homes in England: 2 rated Good.

Average care home fees in London: £1,189 a week for residential care and £1,513 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Toby Lodge

Toby Lodge is a residential care home in Tower Hamlets, providing personal care for male adults with forensic histories, including mental health conditions and learning disabilities. Details of the most recent CQC inspection are set out below.

Toby Lodge provides personal care for 10 male adults with forensic histories, including mental health conditions and/or learning disabilities. The home occupies one building across four floors, with each resident having their own bedroom with en-suite bathroom. Communal facilities include a living room, dining room, kitchen, quiet room, and access to a small courtyard.

The service cares for people requiring support due to their complex backgrounds and mental health needs. During inspection, concerns were raised regarding staffing levels and the overall culture within the service. Documentation from November 2021 indicated previous occasions where staffing fell below required levels, raising questions about the adequacy of care provision and the consistency of support available to residents.

Source: CQC inspection report, 10 February 2022

Specialist Care

Learning disabilitiesMental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 10 places — this is not a vacancy count
Registration checked: Registered · E1 0NW

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Caring for people whose rights are restricted under the Mental Health Act; Learning disabilities; Mental health conditions; Substance misuse problems.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 21 March 2018. Latest inspection date recorded: 22 December 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Outstanding

Read Toby Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Toby Lodge, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Toby Lodge, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Toby Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees