Thistle Manor

Thistle Manor is a residential care home providing personal and nursing care for up to 33 people with mental ill health aged 18 and over. The accommodation is arranged across three separate units, including flats designed to support greater independence. At inspection, 28 people were using the service.

People felt safe at the home, with staff demonstrating good knowledge of safeguarding and abuse indicators. Inspectors observed residents were relaxed and content in their interactions with staff and managers, who maintained awareness of what to do if concerns arose. The service had sufficient staffing to provide care and support, with arrangements kept under review.

Health and safety was well promoted through maintenance of premises and checking of systems. Risks to people's individual well-being were being assessed and managed appropriately.