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The WhitecroftThurrock
Rated:GoodResidential

The Whitecroft

Stanford Road, Orsett, Grays, Essex, RM16 3JL
01375892850
Care Type

Residential Care

CQC rating published

8 June 2023

Provider

Runwood Homes Limited

Beds

56 beds

How this home compares nearby

Of 19 care homes for older people within 5 miles, none are rated higher by CQC, 16 are the same and 3 are lower.

8 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

  1. GoodJul 2016
  2. Requires ImprovementApr 2019
  3. GoodJun 2023

Improved from Requires Improvement to Good in 2023. CQC has rated this home 3 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Runwood Homes Limited, which runs 58 care homes in England: 1 rated Outstanding, 47 Good and 10 Requires Improvement.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Whitecroft

The Whitecroft is a residential care home in Thurrock, providing personal care for older adults. Details of the most recent CQC inspection are set out below.

The Whitecroft is a residential care home providing personal care to up to 56 people, with 48 residents at the time of inspection. Residents and relatives gave positive feedback about their experience, with one person noting that staff are "very pleasant and cheerful" and allow them to go out whenever they wish, while a relative expressed contentment knowing their father is "safe and happy here.

Care is delivered safely with appropriate staff recruitment checks and training in place. Staff who dispense medicines have received proper training, and systems exist to minimise infection risk and learn from incidents. People are supported to have maximum choice and control over their lives, with staff using the least restrictive approaches in their best interests.

The home ensures residents eat and drink adequately to maintain a balanced diet, with referrals to health professionals made when necessary. Inspectors made one recommendation regarding audits for the registered manager to consider.

Source: CQC inspection report, 8 June 2023

Specialist Care

DementiaOlder peopleYounger adults

5 Questions to Ask on Your Visit

When visiting The Whitecroft, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Whitecroft, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Whitecroft's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Stanford Road, Orsett, Grays, Essex, RM16 3JL

CQC Logo

The Whitecroft

CQC overall rating

Good

CQC rating published: 8 June 2023

View full inspection report
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