The Red House

49 Wharncliffe Road, Ilkeston, Derby, Derbyshire, DE7 5GF

01159447869

Care Type

Residential Care

Inspection date

29 November 2023

Provider

Voyage 1 Limited

Beds

7 beds

About The Red House

The Red House is a care home in Derbyshire, offering a place where residents can feel genuinely at home in familiar, comfortable surroundings. Families looking into care options here will find a setting that values the people it supports as individuals, with staff who are focused on making day-to-day life as positive as possible. Derbyshire provides a lovely backdrop for life at the home, and the team works hard to create a warm, welcoming atmosphere for residents and their loved ones alike.

The Red House is a residential care home providing personal care to seven people in an adapted domestic-style building. The service supports people with a learning disability and autistic people, encouraging their independence and helping them pursue their interests and work towards personal goals. Staff support people in the least restrictive way possible.

However, inspectors found that people were not always supported to make informed choices about their money, with some lacking evidence of consent for weekly charges relating to the care home vehicle. Best interest decision processes were not consistently in place. Additionally, some aspects of the living environment presented safety concerns, and the provider's quality monitoring processes were not always effective at identifying and promptly addressing these issues.

Source: CQC inspection report, 3 February 2024

Specialist Care

Learning disabilitiesMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · DE7 5GF

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 3 February 2024. Latest inspection date recorded: 29 November 2023.

Safe: Requires improvement
Effective: Requires improvement
CaringPublished 17 March 2018: Good
ResponsivePublished 17 March 2018: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Red House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Red House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Red House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Red House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees