
The Laurels
Nursing Care
2 August 2019
Harbour Healthcare (North) Ltd
50 beds
About The Laurels
The Laurels is a 50-bed nursing home located in Hetton-le-Hole, on the outskirts of Sunderland in Tyne and Wear. It is operated by Harbour Healthcare (North) Ltd and holds a Good CQC rating from its most recent inspection in August 2019.
The home specializes in caring for older people and those living with dementia. As a nursing facility, it provides 24-hour nursing care alongside residential support, making it suitable for people with more complex health needs or those requiring medical oversight.
The Francis Way location offers access to local amenities while maintaining a quieter residential setting. The home's size of 50 beds positions it as a medium-scale facility, which typically allows for a more personalized approach to care while maintaining comprehensive staffing and services.
Specialist Care
5 Questions to Ask on Your Visit
When visiting The Laurels, consider asking...
- 1.What specific dementia training do staff receive and how recently?
- 2.How do you support a resident who becomes distressed or confused?
- 3.How does the home keep a record of a resident's life history and personal preferences?
- 4.How do you involve families as dementia progresses and communication becomes harder?
- 5.What happens when a resident's dementia reaches an advanced stage?
5 Things to Look For on Your Visit
When you visit The Laurels, look out for...
- 1.Is the environment calm, uncluttered and easy to navigate?
- 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
- 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
- 4.Do residents seem settled and safe, or agitated and unsupervised?
- 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?
Could the NHS fund The Laurels's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
Francis Way, Hetton-le-Hole, Houghton Le Spring, Tyne and Wear, DH5 9EQ

The Laurels
CQC overall rating
CQC rating published: 2 August 2019
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