Pavillion Residential and Nursing Home

North View Terrace, Colliery Row, Houghton Le Spring, Tyne and Wear, DH4 5NW

01913853555

Care Type

Nursing Care

Inspection date

9 June 2022

Provider

Sanctuary Care Limited

Beds

68 beds

About Pavillion Residential and Nursing Home

Pavillion Residential and Nursing Home is a nursing home in Sunderland, providing accommodation and nursing care for older people, including those living with dementia. Further details on the service are set out in the CQC findings below.

Pavillion Residential and Nursing Home provides accommodation and personal and nursing care to older people, including those living with dementia. At inspection, 50 people were using the service, though the home has capacity for up to 68 residents.

People and relatives spoke highly of the care provided. They described staff as kind, caring and supportive, with one relative saying, "Staff are nothing but caring" and noting that for their family member, staff had become "their new family. " People trusted the staff who supported them and felt assured about their wellbeing.

Staff had received safeguarding training and were clear about how and when to raise concerns.

Source: CQC inspection report, 29 June 2022

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 68 places — this is not a vacancy count
Registration checked: Registered · DH4 5NW

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 29 June 2022. Latest inspection date recorded: 9 June 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Pavillion Residential and Nursing Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Pavillion Residential and Nursing Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Pavillion Residential and Nursing Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Pavillion Residential and Nursing Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees