The Laurels Care Home

Canal Road, Congleton, Cheshire, CW12 3AP

01260278710

Care Type

Residential Care

Inspection date

27 October 2020

Provider

Aegis Residential Care Homes Limited

Beds

36 beds

About The Laurels Care Home

The Laurels Care Home is a residential care home in Cheshire East. Details of the CQC's most recent findings are set out below.

Staff have access to personal protective equipment and use it in accordance with current national guidance. Residents at The Laurels are able to see family members through window visits. While indoor visits have not yet been possible, the registered manager is exploring options to accommodate visits during winter months.

The provider keeps friends and family informed of infection outbreaks and changes to visiting arrangements through regular updates and newsletters. People who are newly admitted to the home receive support during their self-isolation period.

Source: CQC inspection report, 18 November 2020

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 36 places — this is not a vacancy count
Registration checked: Registered · CW12 3AP

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 17 September 2019. Latest inspection date recorded: 27 October 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read The Laurels Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Laurels Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Laurels Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Laurels Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees