England

The HolliesEnfield

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodResidential

The Hollies

9-11 Fox Lane, London, N13 4AB

02088863068

Care Type

Residential Care

Inspection date

26 November 2020

Provider

3A Care (London) Limited

Beds

19 beds

How this home compares nearby

Of 89 care homes for older people within 5 miles, none are rated higher by CQC, 74 are the same and 15 are lower.

61 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodApr 2017
Requires ImprovementMar 2019
GoodDec 2020

Improved from Requires Improvement to Good in 2020. CQC has rated this home 3 times since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by 3A Care (London) Limited, which runs 2 care homes in England: 2 rated Good.

Average care home fees in London: £1,189 a week for residential care and £1,513 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Hollies

The Hollies is a residential care home in Enfield, providing personal care for older people, including some living with dementia. The findings below set out what CQC observed on inspection.

The Hollies is a residential care home providing personal care for up to 19 people aged 65 and over, some of whom live with dementia. At inspection, the service was supporting 12 people in one adapted building. People appeared happy and content, with established friendly relationships with staff characterised by laughter, banter and conversation throughout the day.

Relatives spoke positively about the home, management and quality of care received.

The home had made improvements since its last inspection. Inspectors observed people being supported safely in ways that respected their individual needs, choices and wishes. While risks associated with people's health, medical and care needs had been identified, these were not always assessed and documented.

The registered manager addressed gaps in information and guidance immediately, and other risk assessments in place provided clear guidance on minimising identified risks to keep people safe.

Source: CQC inspection report, 18 December 2020

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 19 places — this is not a vacancy count
Registration checked: Registered · N13 4AB

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 18 December 2020. Latest inspection date recorded: 26 November 2020.

Safe: Good
Effective: Good
CaringPublished 9 March 2019: Good
ResponsivePublished 9 March 2019: Good
Well-led: Good

Read The Hollies's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Hollies, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Hollies, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Hollies's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees