The Grove

72 Grove Road, Walthamstow, London, E17 9BN

02085203510

Care Type

Residential Care

Inspection date

13 June 2018

Provider

Connifinn Limited

Beds

9 beds

Rating history

GoodMar 2016
OutstandingAug 2018

Improved from Good to Outstanding in 2018.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Connifinn Limited runs in England.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Grove

The Grove is a residential care home in Waltham Forest, offering accommodation and personal care for adults with mental health needs. The findings below set out the CQC's most recent assessment of the service.

The service provides accommodation and personal care support for up to eight adults with mental health needs, with seven people using the service at the time of inspection. A registered manager is in post.

Medicines are now being managed safely following previous concerns. Staff demonstrate a commitment to supporting residents effectively, with the service maintaining high standards of care and support across all areas of operation.

Source: CQC inspection report, 1 August 2018

Specialist Care

Mental health

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 9 places — this is not a vacancy count
Registration checked: Registered · E17 9BN

Registered care categories

Caring for people whose rights are restricted under the Mental Health Act; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 1 August 2018. Latest inspection date recorded: 13 June 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-led: Outstanding

Read The Grove's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Grove, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Grove, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Grove's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees