Terrance House

7-19 Belgrave Road, Margate, Kent, CT9 1XQ

01843224879

Care Type

Residential Care

Inspection date

26 November 2019

Provider

Terrance House Care Limited

Beds

48 beds

About Terrance House

Terrance House is a residential care home in Kent, providing accommodation and personal care for people living with long-term mental health issues. It also has an attached supported living property offering more independent accommodation with staff support. The CQC's most recent findings on the service are set out below.

Terrance House is a residential care home providing accommodation and personal care for people living with long-term mental health issues. At inspection, 45 people were living at the main service, with a further six people using the attached supported living property, which offers more independent accommodation with staff support. The home supports 32 residents and two supported living residents with personal care needs related to personal hygiene and eating.

Residents spoke positively about their experiences at both Terrance House and the supported living service, expressing satisfaction with the accommodation and support they received from staff.

Source: CQC inspection report, 24 January 2020

Specialist Care

DementiaMental healthOlder peopleSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing; Supported living service
Registered capacity: 48 places — this is not a vacancy count
Registration checked: Registered · CT9 1XQ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Eating disorders; Mental health conditions; Sensory impairment; Substance misuse problems.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 24 January 2020. Latest inspection date recorded: 26 November 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Terrance House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Terrance House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Terrance House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Terrance House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees