Step Up Support
Residential Care
31 July 2019
Step-Up Support Limited
3 beds
Rating history
- Jan 2017
- Jul 2019
Rated Good at every inspection since 2017.
Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.
Costs and who runs this home
This is the only care home Step-Up Support Limited runs in England.
- How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.
About Step Up Support
Step Up Support is a residential care home in Sheffield offering short breaks for adults with learning disabilities. Details from the most recent CQC inspection are set out below.
Step Up Support provides short breaks for adults with learning disabilities in a four-bedroom house that accommodates three individuals for overnight stays. Staff provide sleep-in night time support, and at the time of inspection, 16 people were using the service. The service offers planned, person-centred support designed to enable people to live meaningful lives with control, choice, and independence.
Relatives expressed no safety concerns and made very positive comments about the support provided. One family member said the service was "absolutely fantastic," while another described it as "good. " The feedback indicated strong satisfaction with how the service supports their family members.
Source: CQC inspection report, 31 July 2019
Specialist Care
5 Questions to Ask on Your Visit
When visiting Step Up Support, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Step Up Support, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund Step Up Support's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
759 Gleadless Road, Gleadless, Sheffield, South Yorkshire, S12 2QD
Step Up Support
CQC overall rating
CQC rating published: 31 July 2019
Helpful Guides
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