St Teresa's Care Home

The following is CQC's published account of its assessment, published 22 June 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment 16 May 2025 to 5 June 2025.

St Teresa’s Care Home is a care home providing personal care and nursing care for up to 26 older people who may be living with dementia. During our inspection there were 20 people using the service, of which 16 were receiving personal care. The assessment was carried out by 1 assessor. During the assessment we spoke with the registered manager, and management team, 5 people or their relatives, and 10 care staff for their feedback about the service.

We looked at 33 quality statements and found that people were provided with a safe service, by competent, professional, and well-trained staff. Staff were appropriately recruited, and people were supported, and enabled to take acceptable risks in a proactive, encouraging, manner. This meant their quality of life was enhanced, and reduced social isolation. People were supported by staff working well as a team, and providing them with joined up, integrated care. This included involving external healthcare professionals, where appropriate. The provider’s approach to care was person centred, and promoted, maintained, and enhanced people’s independence. This was by giving them choices regarding the service they received. The provider sought people’s consent to treatment, and they were encouraged, and supported to maintain healthy diets. The support provided was monitored to improve outcomes for people. People, and their relatives said the service was well managed, and the staff employed, treated people with kindness, compassion, and as individuals. They also made sure people received equal service experiences. The service was well led, with good governance, and effective monitoring systems. Since the last assessment, the service has a new provider and this is the 1st assessment since registration on 2nd February 2023.