St Quentin Senior Living, Residential & Nursing Homes

St Quentin Senior Living provides personal and nursing care to 71 residents across three interconnected buildings, supporting older people including those living with dementia. The service has made improvements since the last inspection, particularly in risk assessments and medicines management. However, quality assurance systems remain insufficient to consistently identify and drive improvements, with some care plans still containing conflicting information.

People are safeguarded from abuse and harm, and the home maintains adequate staffing levels, including agency staff for one-to-one care where needed. Staff follow safe infection prevention and control practices to protect residents from infection risk. The provider demonstrates a commitment to learning from mistakes when things go wrong.