St Mary's Convent

St Mary's Convent provides personal care for up to 18 older people. During the inspection, the home was at full capacity with 18 residents. Medicines were managed safely, staffing levels were adequate, and staff recruitment followed proper procedures.

Many staff members had been with the service for several years, contributing to a stable workforce.

Residents and their relatives reported feeling safe and satisfied with the care provided. Staff understood safeguarding procedures and were able to identify and report concerns appropriately. The home had assessed risks to residents and implemented plans to mitigate harm.

Senior staff conducted detailed assessments of each person's needs to ensure the home could provide appropriate support.