St Lukes and The Oaks Care Home

Marshland Square, Emmer Green, Caversham, Berkshire, RG4 8RP

01189461424

Care Type

Residential Care

Inspection date

26 June 2019

Provider

Colleycare Limited

Beds

78 beds

About St Lukes and The Oaks Care Home

St Lukes and The Oaks Care Home is a residential care home in Reading, providing care across separate units for older people, including those living with dementia. Further details on the service can be found in the CQC findings below.

St Lukes and The Oaks Care Home provides personal and nursing care to 68 older people across three units. St Lukes offers residential care, Lilac supports people with higher care needs including dementia, and The Oaks specifically cares for people living with dementia.

The registered manager's dynamic approach inspires the staff team to engage with multiple projects and ideas aimed at improving people's quality of life. The service maintains a very outward-facing focus that benefits residents through enhanced engagement and activity opportunities.

Source: CQC inspection report, 21 August 2019

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 78 places — this is not a vacancy count
Registration checked: Registered · RG4 8RP

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 21 August 2019. Latest inspection date recorded: 26 June 2019.

Safe: Good
Effective: Outstanding
Caring: Good
Responsive: Good
Well-led: Outstanding

Read St Lukes and The Oaks Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting St Lukes and The Oaks Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit St Lukes and The Oaks Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund St Lukes and The Oaks Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees