St Helens Care Home

6 Manor Road, St. Helen Auckland, Bishop Auckland, DL14 9DL

01388606093

Care Type

Nursing Care

Inspection date

18 May 2021

Provider

Marton Care Homes Ltd

Beds

40 beds

About St Helens Care Home

St Helens Care Home is a nursing home in County Durham, providing nursing and personal care to older people and adults with a range of needs. The findings below set out what the CQC observed on its most recent inspection.

St Helens Care Home accommodates up to 40 people across two units, with one specialised for people living with dementia. The service provides nursing and personal care to older people, those with dementia, mental health conditions, and people who misuse drugs and alcohol. At inspection, 36 people were resident at the home.

People spoke positively about the care they received, with staff treating residents with dignity and respect. Inspectors observed numerous kind and caring interactions during their visit. Medicines were managed safely, and risks to people were assessed and addressed appropriately.

Source: CQC inspection report, 29 May 2021

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing; Residential substance misuse treatment and/or rehabilitation service
Registered capacity: 40 places — this is not a vacancy count
Registration checked: Registered · DL14 9DL

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities; Substance misuse problems.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 29 May 2021. Latest inspection date recorded: 18 May 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read St Helens Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting St Helens Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit St Helens Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund St Helens Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees