England

Rated:GoodResidential

St Francis Residential Care Home

65-67 Falmouth Avenue, Highams Park, London, E4 9QR

02085273072

Care Type

Residential Care

Inspection date

16 February 2021

Provider

Brownlow Enterprises Limited

Beds

39 beds

How this home compares nearby

Of 71 care homes for older people within 5 miles, none are rated higher by CQC, 58 are the same and 13 are lower.

48 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

GoodNov 2016
Requires ImprovementJan 2019
GoodJan 2020

Improved from Requires Improvement to Good in 2020. CQC has rated this home 3 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Brownlow Enterprises Limited, which runs 5 care homes in England: 5 rated Good.

Average care home fees in London: £1,189 a week for residential care and £1,513 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About St Francis Residential Care Home

St Francis Residential Care Home is a residential care home in Waltham Forest, providing personal care support to older people aged 65 and over. Further details on the CQC's most recent findings are set out below.

St Francis provides residential care and personal care support to up to 39 people aged 65 and over. The home demonstrated strong infection prevention and control practices, including temperature checks and provision of personal protective equipment for staff and visitors. A specially designed outdoor pod with a glass screen and speaker system allowed relatives to visit safely, while those unable to visit in person were supported to maintain contact through video calls.

The premises were cleaned and disinfected frequently, with hygiene stations stocked with hand sanitiser and PPE positioned throughout the service to help reduce infection risks.

Source: CQC inspection report, 27 February 2021

Specialist Care

DementiaOlder people

Facilities & Amenities

Activities ProgrammeDining Room

Photographs of the home

Practical details from the provider

The provider describes accommodation over three floors, served by a lift.
The home has a private rear garden with seating areas accessible to residents.

Published on the provider's website, checked 2 October 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 39 places — this is not a vacancy count
Registration checked: Registered · E4 9QR

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 23 January 2020. Latest inspection date recorded: 16 February 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read St Francis Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting St Francis Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit St Francis Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund St Francis Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees