St Anne's Community Services - Norfolk Road

Norfolk Road, run by St Anne's Community Services, provides accommodation and personal care for up to 4 people with a learning disability or autistic people. The CQC rated the service Good overall, finding that people were kept safe, staff assessed and managed risks well, and there were enough staff on duty to meet people's needs.

Inspectors found a positive culture where people had real choice and control over their lives. People and relatives praised staff warmly, describing them as attentive, respectful and understanding of individual communication needs. People were supported to be independent, take part in activities, and see family and friends without restriction.