Spring Lake

17 Forty Lane, Wembley, Middlesex, HA9 9EU

Care Type

Residential Care

Assessment date

12 July 2024

Provider

Care Expertise Group Limited

Beds

11 beds

About Spring Lake

Spring Lake is a residential care home in Brent, providing support for people with a learning disability and autistic people. Details on the most recent CQC findings appear below.

Spring Lake is a small care home registered to support up to 11 people, including those with a learning disability and autistic people. At the time of the assessment, 9 people were living there. The home is now rated Good overall, an improvement on its previous requires improvement rating, with inspectors finding earlier breaches around health and safety, safeguarding and governance had been resolved.

Family members told inspectors that care staff were kind, helpful and considerate, and that they felt confident their relatives were safe and well cared for. Inspectors observed a relaxed atmosphere, with people appearing at ease around staff. The service was found to be meeting expected standards of support, care and culture for people with learning disabilities and autistic people.

Source: CQC assessment, 15 October 2024

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 11 places — this is not a vacancy count
Registration checked: Registered · HA9 9EU

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 15 October 2024. Assessment date recorded: 12 July 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 15 October 2024. References to “we” mean CQC. It describes findings at that time.

Assessment activity started on 15 July 2024 and ended on 1 August 2024. Spring Lake is a care home registered to provide care to up to 11 people. At the time of assessment, the service provided support to 9 people in the home. We conducted this assessment to follow up on concerns we identified at the last inspection. These included breaches of Regulations relating to health and safety, safeguarding and governance. The last rating for this service was requires improvement (published 16 August 2022). At this assessment we found improvements had been made and the provider was no longer in breach of regulations. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The service was able to demonstrate how they were meeting all the underpinning principles of right support, right care, right culture. The manager in post was in the process of registering with the CQC as the manager for this care home.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Spring Lake's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Spring Lake, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Spring Lake, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Spring Lake's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees