Southview Lodge Residential Care Home

Southview Lodge Residential Care Home in Lancashire is a residential care home supporting up to 30 older adults, with 25 people living there at the time of assessment. The CQC rated the service Good overall. Inspectors found staff understood how to manage risks and safeguard people, medication was managed safely, and previous concerns about the environment and recruitment had been resolved.

People and relatives spoke positively about the care, staff and the registered manager, and felt safe and involved in decisions. However, leadership was rated Requires Improvement: incidents were not always reported to the right agencies, some care plans and risk information were not kept up to date, and governance systems needed further embedding.