SENSE - 35 Hawthorn Road

Erdington, Birmingham, West Midlands, B44 8QS

01213842228

Care Type

Residential Care

Inspection date

13 March 2019

Provider

Sense

Beds

6 beds

About SENSE - 35 Hawthorn Road

SENSE - 35 Hawthorn Road is a residential care home in Birmingham, offering a place where individuals with sensory disabilities can feel at home in a supportive and caring environment. The team here is dedicated to getting to know each person as an individual, working to ensure that everyday life feels comfortable and familiar. For families exploring care options in the Birmingham area, this home represents a community focused on the wellbeing of those it supports.

35 Hawthorn Road provides accommodation and personal care for up to six people with disabilities affecting their hearing and vision and other sensory disabilities. Safe medication processes were not in place for managing some aspects of people's medicines, and there was no evidence of checks to ensure medicines had been administered correctly. The management of the service overall was not consistent, a concern also raised by relatives and staff members.

Source: CQC inspection report, 26 April 2019

Specialist Care

Learning disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · B44 8QS

Registered care categories

Learning disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 26 April 2019. Latest inspection date recorded: 13 March 2019.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read SENSE - 35 Hawthorn Road's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting SENSE - 35 Hawthorn Road, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit SENSE - 35 Hawthorn Road, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund SENSE - 35 Hawthorn Road's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees