Sefton New Directions Limited - Chase Heys Resource Centre

26 Chase Heys, off Bibby Road, Churchtown, Southport, Merseyside, PR9 7LG

01704214279

Care Type

Residential Care

Inspection date

20 January 2022

Provider

Sefton New Directions Limited

Beds

30 beds

About Sefton New Directions Limited - Chase Heys Resource Centre

Chase Heys Resource Centre is a residential care home in Sefton, providing personal care alongside respite and intermediate care support for older people. The details below set out what the CQC found on its most recent inspection.

Chase Heys Resource Centre provides personal care for up to 30 older people, offering intermediate care to support patient discharges from local hospitals with 19 respite places and 11 intermediate care places. At the time of inspection, 14 people were being supported at the service.

The service operated a dedicated COVID-19 unit with self-contained facilities and physical separation from other building areas. The unit had its own entrance and exit point, helping minimise infection transmission risks to other parts of the service.

Source: CQC inspection report, 10 February 2022

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 30 places — this is not a vacancy count
Registration checked: Registered · PR9 7LG

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 31 July 2018. Latest inspection date recorded: 20 January 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Sefton New Directions Limited - Chase Heys Resource Centre's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Sefton New Directions Limited - Chase Heys Resource Centre, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Sefton New Directions Limited - Chase Heys Resource Centre, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Sefton New Directions Limited - Chase Heys Resource Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees