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Saxby Lodge Residential Care HomeWest Sussex

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Rated:Requires ImprovementResidential

Saxby Lodge Residential Care Home

124 Victoria Drive, Bognor Regis, West Sussex, PO21 2EJ

01243210796

Care Type

Residential Care

Assessment date

7 May 2024

Provider

Saxby Care Ltd

Beds

19 beds

How this home compares nearby

Of 33 care homes for older people within 5 miles, 32 are rated higher by CQC, 1 is the same and none are lower.

10 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodDec 2016
GoodJun 2019
InadequateDec 2021
Requires ImprovementFeb 2022
Requires ImprovementOct 2022
Requires ImprovementFeb 2023
Requires ImprovementJul 2023
Requires ImprovementAug 2024

Improved from Inadequate to Requires Improvement in 2022. CQC has rated this home 8 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Saxby Care Ltd runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Saxby Lodge Residential Care Home

Saxby Lodge Residential Care Home is a residential care home in West Sussex, providing care for older people. Details of the CQC's most recent findings are set out below.

Saxby Lodge Residential Care Home provides residential care for older people. The CQC found the service requires improvement overall and has placed it in special measures after identifying three breaches of regulation covering safe care, staffing and governance. Inspectors found risks to people were not always assessed or managed, medicines were not stored safely, and audits were not effective at picking up problems.

People and relatives spoke warmly of staff, describing them as kind and said they felt safe and well cared for, with enough trained staff on hand. However, inspectors found little social engagement or activity on offer, which was affecting quality of life. Choice around meals, routines and healthcare access was found to be positive, and the manager was seen as approachable.

Source: CQC assessment, 30 August 2024

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 19 places — this is not a vacancy count
Registration checked: Registered · PO21 2EJ

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 30 August 2024. Assessment date recorded: 7 May 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 30 August 2024. References to “we” mean CQC. It describes findings at that time.

Date of assessment 22 May 2024 to 18 June 2024. We found three breaches of the legal regulations in relation to safe care and treatment, staffing and governance. Staff did not always assess risks to people's health and safety or mitigate them where identified. Medicines were not stored safely. Environmental risks were not consistently managed, and staff did not receive the support and supervision they needed. Governance systems and audits continued to be ineffective in identifying or addressing areas for improvement. In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/ or appeals have been concluded. This service is being placed in special measures. The purpose of special measures is to ensure that services providing inadequate care make significant improvements. Special measures provide a framework within which we use our enforcement powers in response to inadequate care and provide a timeframe within which providers must improve the quality of the care they provide.

Safe: Requires Improvement
Effective: Requires Improvement
Caring: Good
Responsive: Requires Improvement
Well-led: Requires Improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Saxby Lodge Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Saxby Lodge Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Saxby Lodge Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Saxby Lodge Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees