Sandford Road

The service supports autistic people and those with learning disabilities, providing medicines management and personalised care plans. Staff implement proactive strategies to reduce restrictive practices, with systems in place to report and learn from incidents. However, improvements are needed in reviewing medicine incidents, ensuring all medication guidance is current, and analysing trends across incident data. Governance systems require strengthening to consistently ensure people receive safe, high-quality care aligned with their individual needs.

The service empowers people to make choices about their care and support them according to their preferences. Staff and leadership demonstrate values centred on improving people's quality of life and wellbeing. People and their families work collaboratively with leaders to develop and enhance the service.