Richard House Care Home

Richard House Care Home in Lincolnshire provides personal care and support for older people. The CQC rated the service Requires Improvement overall, finding that weaknesses in care planning and risk management left people exposed to avoidable harm, with medicines not always managed safely and some doses missed or delayed.

Inspectors found that governance and leadership lacked the stability needed to drive improvement, and staffing pressures affected consistency of care. Relatives reported delays in support and limited involvement in decisions, though some staff were described as kind. The provider was in breach of regulations relating to safe care and good governance, and had only begun to address the concerns identified.