Pulsford Lodge

This care home provides accommodation and personal care to up to 49 older people, with 38 residents present during inspection. Staff have received training in infection prevention and control and follow up-to-date guidance to minimise risks. The registered manager maintains regular communication with residents, families and relatives through newsletters, helping to alleviate worries and keep everyone informed about home activities.

The home continues to provide activities and celebrates special occasions to ensure residents have social stimulation and can maintain contact with those important to them. A comfortable visiting pod allows safe visits, and staff support residents to use video calls with family and friends. The home uses rapid testing where appropriate to enable residents to have contact with loved ones.