Penley View

Penley View provides personal care to two people, with capacity for up to six residents. Staff support people to have maximum choice and control over their lives, using least restrictive practices in their best interests. However, the home's policies and systems require improvement to sustain this approach. A significant concern is that the provider does not use safe recruitment procedures when employing staff, creating a risk that unsuitable staff could be employed, potentially putting people at increased risk of harm.