Penley View

Marlow Road, Stokenchurch, High Wycombe, Buckinghamshire, HP14 3UW

01494482139

Care Type

Residential Care

Inspection date

6 February 2023

Provider

Centurion Health Care Limited

Beds

6 beds

About Penley View

Penley View is a small residential care home in Buckinghamshire, offering a calm and homely setting for those who need a little extra support in daily life. The team here understands how important it is for residents to feel at ease in their surroundings, and the home's intimate size means that each person can be known as an individual rather than just a name on a list. For families beginning the search for the right care, Penley View's quiet corner of Buckinghamshire provides a reassuring, community-feel environment worth exploring.

Penley View provides personal care to two people, with capacity for up to six residents. Staff support people to have maximum choice and control over their lives, using least restrictive practices in their best interests. However, the home's policies and systems require improvement to sustain this approach.

A significant concern is that the provider does not use safe recruitment procedures when employing staff, creating a risk that unsuitable staff could be employed, potentially putting people at increased risk of harm.

Source: CQC inspection report, 26 May 2023

Specialist Care

DementiaLearning disabilitiesMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · HP14 3UW

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 26 May 2023. Latest inspection date recorded: 6 February 2023.

Safe: Requires improvement
Effective: Requires improvement
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Penley View's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Penley View, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Penley View, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Penley View's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees