Pauline Burnet House

This residential care home provides personal care to nine adults with autism, physical and learning disabilities. The service has implemented robust infection control measures, including temperature checks and health questionnaires for visitors, with lateral flow testing available for those not part of a regular testing programme. Staff have received training in the correct use of personal protective equipment, and the home maintains ample supplies of PPE and cleaning equipment, with frequent cleaning of high-touch surfaces. Regular COVID-19 testing is carried out for all residents and staff.

The home prioritises maintaining residents' connections with family and friends through video and telephone calls. The service also supports staff wellbeing by helping them travel safely to work, including arranging and paying for taxi transport when necessary to reduce reliance on public transport.