Osborne Lodge Rest Home

30 Osborne Road, New Milton, Hampshire, BH25 6AD

01425618248

Care Type

Residential Care

Inspection date

16 December 2020

Provider

Vauxian Care Limited

Beds

34 beds

About Osborne Lodge Rest Home

Osborne Lodge Rest Home is a residential care home in Hampshire, providing personal care for older adults. Further details on the service can be found in the CQC findings below.

Osborne Lodge Rest Home provides personal care to 27 residents aged 65 and over, with capacity for up to 35 people. The service occupies an adapted and extended building with accessible communal areas, ensuite facilities in each room, and adapted bathrooms to meet residents' needs.

Staff are trained to safeguard people from potential abuse, with management acting promptly on any concerns. The home assesses risks relating to residents' individual needs and takes appropriate action to mitigate these. The premises are well maintained with regular checks of equipment and systems ensuring everything is in good working order.

Source: CQC inspection report, 27 January 2021

Specialist Care

Older people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 34 places — this is not a vacancy count
Registration checked: Registered · BH25 6AD

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 27 January 2021. Latest inspection date recorded: 16 December 2020.

Safe: Good
EffectivePublished 23 February 2019: Good
CaringPublished 23 February 2019: Good
ResponsivePublished 23 February 2019: Good
Well-led: Good

Read Osborne Lodge Rest Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Osborne Lodge Rest Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Osborne Lodge Rest Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Osborne Lodge Rest Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees