Oakhaven Residential Care Home

136-140 Hales Road, Cheltenham, Gloucestershire, GL52 6TB

01242528377

Care Type

Residential Care

Inspection date

4 February 2021

Provider

Oakhaven Residential Care Home Limited

Beds

27 beds

About Oakhaven Residential Care Home

Oakhaven Residential Care Home is a residential care home in Gloucestershire, supporting people with physical disabilities, dementia and age-related frailty. Further details on how the service is run can be found in the findings below.

Oakhaven Residential Care Home accommodates up to 27 people with physical disabilities, dementia or age-related frailty, with 20 residents at the time of inspection. The home maintains high standards of cleanliness throughout all areas, supported by a structured cleaning schedule. There were no odour issues noted during the visit.

The service has implemented personal protective equipment stations positioned strategically near the main entrance and in multiple locations throughout the home to support infection control measures.

Source: CQC inspection report, 26 February 2021

Specialist Care

Older people

Practical details from the provider

Rooms are spread over two floors, with lift access upstairs. Most bedrooms have en-suite facilities, and residents can bring personal belongings.

Published on the provider's website, checked 21 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 27 places — this is not a vacancy count
Registration checked: Registered · GL52 6TB

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 1 May 2020. Latest inspection date recorded: 4 February 2021.

Safe: Good
Effective: Good
Caring: Outstanding
Responsive: Outstanding
Well-led: Good

Read Oakhaven Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Oakhaven Residential Care Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Oakhaven Residential Care Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Oakhaven Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees